Video Tutorials
The MyMilli-Q™ web interface is an online tool that lets you easily consult all information relevant to your Milli-Q® water purification system. Get started quickly with this series of helpful video tutorials. You’ll find tips and navigation advice to get the most from your experience. The videos demonstrate the many available MyMilli-Q™ features, including our MyMilli-Q™ Remote Care online monitoring and service capability.
If you don’t find the information you’re looking for, or have additional questions, please contact your local Milli-Q® Services support.
Note, for the best MyMilli-Q™ experience, we recommend using Google Chrome as web browser.
For end users of Milli-Q® systems:
Getting started with MyMilli-Q™ online tool
- How to register your MyMilli-Q™ account
- How to navigate in MyMilli-Q™ from the Home page
- How to manage your profile and change your password
- How to see all the systems that have been assigned to you
- How to view the details of a specific system
- What is your role, what are the different roles, and how can roles be changed?
- How to manage users and their roles: creation, deletion & system assignment
How to manage your Milli-Q® Services plan and contact the Service Hotline
- How to view and modify the status of your service contract
- How to view your consumable orders and their delivery dates
- How to view your history of service visits and download Service Reports
- How to contact the Service Hotline
How to use MyMilli-Q™ Remote Care service capability
- How to choose which alarm and alert notifications you want to receive
- What information will you find in the Device Details page?
- How to use the Event Traceability timeline
- How to remotely control your system
- How to generate a Quality Report
- How to download the User Manual for your system
- How to more quickly troubleshoot issues with your analyzer (if one is connected)